Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Detailed description of goods and/or services
“Your company name” is a business in the . . . . . . . industry that markets . . . . . . . . . . . . . .
Delivery policy
Subject to availability and receipt of payment, requests will be processed within . . . . days and delivery confirmed by way of . . . . . . (for eg booking number / booking voucher etc). Must mention the use of courier and/or postal services and associated costs, if applicable.
Export restriction (Optional)
The offering on this website is available to South African clients only
Return and Refunds policy
The provision of goods and services by “Your company name” is subject to availability. In cases of unavailability, “Your company name” will refund the client in full within 30 days. Cancellation of orders by the client will attract a . . . % administration fee.
(If appropriate – provide details of your policy regarding damaged goods). Also mention guarantees, warranties, etc.
Customer privacy policy
“Your company name” shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the “Your company name” bank account, the details of which will be provided on request
Credit card acquiring and security
Credit card transactions will be acquired for “Your company name” via PayGate (Pty) Ltd who are the approved payment gateway for “name of bank”. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by “Your company name” separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
“Your company name” takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and “Your company name” chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, enter your business address here.
Variation
“Your company name” may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by “Your company name”. (sole trader / private company / close corporation) based in South Africa trading as . . . . . . and with registration number . . . . . . . . . . . . . . . . . and . . . . . . (Director(s)/Member(s)/Owner(s)) . . . . .
“Your company name” – contact details
Support: email … email address here …
Support: telephone … telephone number(s) here …